Privacy Policy


This Privacy Policy covers the website (“Website”) and any affiliated websites of MSD Inc. (“MSD”). If you have questions or complaints regarding our Privacy Policy or practices, please contact us through the following link: Contact Us – MSD, Inc.
1. General
Your privacy is important to us and we provide this Privacy Policy explaining our online information practices and the choices you can make about the collection and use of any personal information you submit at this Website.
If you are visiting the Website from outside the United States, please be advised that your personal data will be processed by MSD in the United States where data protection and privacy regulations may differ from similar regulations in other countries. By using the Website, you consent to any such transfer of information outside of your country if you are located outside of the United States. Additionally, by using the Website, you consent to MSD using your personal information to contact you electronically, in writing, or otherwise to provide notices relating to your use of the Website and to give you information about the products and services offered by MSD. If you would like to opt out of future promotional materials from us, you may indicate this preference by following the unsubscribe instructions at the end of such communications from us.
2. Personally Identifiable Information
For users who apply for employment at MSD through the Website, the types of personally identifiable information that may be collected through the Website may include, without limitation: name, address, e-mail address, phone number (home, office, mobile or other), social security number, education level, criminal record, current employment status and prior employment history, immigration status, and voluntary self-identification of gender, ethnicity/race, veteran status, physical and mental disability and illnesses. For users who apply for credit using the Website’s “Credit Application” feature, the types of personally identifiable information that may be collected through the Website may include, without limitation: name, address, e-mail address, phone number (home, office, mobile or other), credit line desired, business entity type and state of formation, tax identification number and IRS Form W-9, annual sales and other financial information, accounts payable contact information, number of years in business, company directors/officers/principals, banking reference, trade references, credit card information, and information about your interests in and use of various products, programs, and services.
MSD will not collect any personally identifiable information about you unless you provide it voluntarily. You will retain ownership of any information that you may provide.
We may use such personally identifiable information to provide the services that you have requested, to contact you about programs, products, features or services in which we believe you may be interested (such as future promotional materials), or for other purposes disclosed from time to time. We also may use your personally identifiable information to contact you regarding your use of our Website or changes to our Privacy Policy, or other policies or terms that affect you and your use of our Website and services. In addition, we may use information collected about our users to improve the content and navigation of our Website, or for other internal purposes.
We also may use third party service providers such as an e-mail service provider to send out e-mails on our behalf. When you sign up for our services, we will share your personal information as necessary for the third party to provide that service.
In addition, we may disclose personally identifiable information collected about you in the following instances:
A. Legal Action: We may disclose information about our users, including personally identifiable information; (i) when requested by governmental or quasi-governmental authorities conducting an investigation; (ii) if required to do so by subpoena, court order or legal process; (iii) to verify or enforce compliance with the policies governing our Website and applicable laws; or (iv) to protect against misuse or unauthorized use of our Website. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our users.
B. Change in Control: We may sell, transfer, or otherwise disclose user information, including personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, the sale of substantially all assets or equity, or other corporate change respecting MSD, its affiliates, the Website and/or the services offered hereby.
Except as stated in this Privacy Policy, or as otherwise stated at the time personally identifiable information is gathered, MSD will not provide personally identifiable information to third parties who are not under the direction and control of MSD.
3. Access to Personal Information
If your personally identifiable information changes, or if you no longer desire our services, you may correct, update, delete or deactivate it by contacting us through the following link: Contact Us – MSD, Inc. Additionally, you may request that we delete any of your personal information that we collected by contacting us through the following link: Contact Us – MSD, Inc. We will respond to your request within 45 days, or if the request will take longer to fulfill, we will provide written notice which includes the reason for delay. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and for any other purpose allowed by law.
4. Cookies
To enhance your experience with the Website, we use “cookies” on our Website. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our Website. However, once you furnish the Website with personally identifiable information, this information may be linked to the data stored in the cookie.
We use cookies to understand site usage and to improve the content and offerings on our Website. For example, we may use cookies to personalize your experience at our Website (e.g., to recognize you when you return to the Website). With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please consult the “Help” section of your browser for more information. However, certain areas of the Website can be accessed only in conjunction with cookies or similar devices, and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.
The use of cookies by third parties and service providers is not covered by our Privacy Policy. We do not have access or control over these cookies. Our service providers use session ID cookies to allow us to improve site navigation and usage.
5. Web Beacons
We may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
6. Children
The Website is not directed at individuals less than thirteen (13) years of age, and MSD does not intend to collect any personally identifiable information from such individuals, unless otherwise stated at the time such information is collected.
7. Information Collected Automatically
MSD may also (i) automatically collect non-personally-identifiable information about your use of the Website, such as the domain from which you access the Internet, the date and time you access the Website, and the Internet address of the website from which you linked directly to our Website; and (ii) use data capture and analysis tools, and other similar tools, to extract, compile and analyze any non-personally identifiable data or information resulting from your use of the Website and the services offered thereon (collectively “Blind Data”). To the extent that any Blind Data is collected by MSD, such Blind Data shall be solely owned by MSD and may be used by MSD for any lawful business purpose, including, without limitation, analyzing and enhancing the Website and services offered hereby, and disclosing such Blind Data to third parties for a variety of purposes. Third party vendors show our ads on sites on the internet. Third party vendors use cookies to serve ads based on a user’s prior visits to our Website.
8. Case Studies
We post customer case studies on our Website which may contain identifiable information of a business. We do obtain the customer’s consent via e-mail prior to posting the case study. If you wish to request to have your business’ case study removed, you may contact us through the following link: Contact Us – MSD, Inc.
9. Links to Other Websites
The Website may contain links to third party websites, whose information practices may be different than MSD’s. Visitors should consult such third-party sites’ privacy policies as MSD does not have any control over information that is submitted to, or collected by, these third parties. MSD does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party.
These links are provided solely as a convenience to you and not as an endorsement by MSD of the contents of such third-party websites. MSD cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from the Website, since these sites are owned and operated by independent parties.
MSD is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party sites. MSD has not taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. If you decide to access linked third-party sites, you do so at your own risk. MSD strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or off-line transaction with any of these third parties.
10. Data Security Policy
The importance of security for all personally-identifiable information associated with visitors to the Website—as well as MSD customer information, such as phone numbers, e-mail addresses, messages, credit card information, mailing addresses, and other account data—is of utmost concern to MSD, and we have implemented, and periodically review, certain physical, electronic, and managerial procedures to help prevent unauthorized access and to maintain data security. Unfortunately, due to the open nature of Internet communications, no data transmission over the Internet can be guaranteed to be secure, and thus we cannot guarantee that communications between you and MSD will be free from unauthorized access by third parties. Visitors of the Website and MSD customers use the Website at their own risk.
11. Your Acceptance of These Terms; Changes in this Privacy Policy
By accessing the Website, you signify your assent to the MSD Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Website. You should visit this page periodically, as we may, from time to time, update this Privacy Policy and such changes shall be effective immediately upon posting on the Website and without further notice to you. Your continued access to the Website following the posting of changes to this Privacy Policy shall be deemed an acceptance of such changes by you. MSD will, however, use personally identifiable information only in accordance with the version of the Privacy Policy under which the information was collected.
If you have any questions, comments, or concerns regarding our Privacy Policy, please contact us through the following link: Contact Us – MSD, Inc.

Last updated April 2021.


WPAFB Sensors Lab

Wright-Patt Air Force Base sought contractors to renovate and add onto the Sensors Lab. The HVAC portion of the project was over $13 million.

  • MSD served as the Design Assist Contractor in conjunction with Heapy Engineering for this project. In collaborating with General Contractor, Butt Construction, MSD provided Design Assist solutions for the following:
    • A large, anechoic chamber
    • An outdoor range
    • Multiple, Class-100 clean rooms
    • A three-story office building addition with DCID 6-9 requirements on many of the rooms

WPAFB Chilled Water System

The chilled water system at a high-security building on the Air Force Base was undersized and unable to keep up with demand. The facility could not operate without chilled water due to the amount of information servers in the building, and the general nature of the building itself. The entire upgrade project would need to be completed with minimal shut down time at the building. HVAC portion of this project was over $3 million.

  • MSD worked in collaboration with Diaz Construction to complete the system upgrades on time and on budget with minimal shutdowns or disruption to the facility operations.

LJB, Inc.

LJB, Inc. was renovating their Miamisburg, OH office and wanted to incorporate energy-saving upgrades.

  • MSD provided Design Build services in tandem with Greensleeves Energy Solutions, a specialist in geothermal systems.
  • MSD and Greensleeves installed a new geothermal HVAC system with open and closed loops. In addition, MSD design and installed the plumbing portion of the renovation.